Ram is a Business Communication Coach, believes to LIVE meaningfully! Learn Inspire Value Entertain.He helps businesses as well as individuals achieve dramatic results thru rediscovering their inspirations, triggering the ability to influence others and create meaningful impacts.
Friday, June 1, 2012
Customer Service Quote #2
"The last thing you want to do is to say something or engage in an activity that may irrituate your referral prospect. Any contact you have with the referral will more than likely be related back to its source. It is vital that any feedback is positive, otherwise, your source for referrals will terminate." Scott Kramnick
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